Privacy Policy
This Privacy Policy explains how Tradex GPT collects, uses, and safeguards information when you visit our website or use our platform. Please read it carefully to understand our practices regarding your data.
1. Introduction
Tradex GPT ("we," "us," or "our") provides data-driven market intelligence tools to help investors research and analyze publicly available financial information. This policy applies to all visitors, users, and others who access our website and related services (collectively, the "Service").
2. Information We Collect
2.1 Information You Provide
We may collect information you voluntarily submit when you create an account, subscribe to updates, contact support, or otherwise interact with the Service. This may include your name, email address, and any other details you choose to share.
2.2 Information Collected Automatically
When you use the Service, we may automatically collect certain technical information, including your IP address, browser type, device identifiers, pages viewed, referring URLs, and timestamps. This information helps us understand usage patterns and maintain the security and performance of the Service.
2.3 Cookies and Similar Technologies
We use cookies and similar tracking technologies to operate and improve the Service, remember preferences, and analyze traffic. You can control cookie behavior through your browser settings; disabling cookies may limit certain features of the Service.
3. How We Use Information
We use the information we collect to:
- Provide, maintain, and improve the Service and its features;
- Personalize dashboards, alerts, and displayed content;
- Communicate with you about updates, security notices, or support requests;
- Monitor and analyze usage trends to improve performance and reliability;
- Detect, prevent, and address technical issues, fraud, or misuse of the Service.
4. Legal Basis for Processing
Where applicable data protection law requires a legal basis for processing personal data, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving the Service, and compliance with applicable legal obligations.
5. Sharing of Information
We do not sell personal information. We may share information with:
- Service providers who perform functions on our behalf, such as hosting, analytics, or customer support, under confidentiality obligations;
- Professional advisors, such as legal or financial consultants, where necessary;
- Authorities or third parties where required by law, regulation, or legal process;
- A successor entity in connection with a merger, acquisition, or sale of assets, subject to this policy or a materially similar one.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including any obligations to comply with legal, accounting, or reporting requirements. When information is no longer needed, we take reasonable steps to delete or anonymize it.
7. Data Security
We implement reasonable technical and organizational measures designed to protect information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. International Data Transfers
If you access the Service from outside the country in which our servers or service providers are located, your information may be transferred to, stored in, and processed in a different jurisdiction, which may have data protection laws that differ from those in your jurisdiction. Where such transfers occur, we aim to apply appropriate safeguards.
9. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information, which can include the right to access, correct, delete, restrict, or object to certain processing, as well as the right to data portability and to withdraw consent where processing is based on consent. To exercise any such rights, please contact us using the details provided below; we may need to verify your identity before responding.
10. Children's Privacy
The Service is not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
11. Third-Party Links
The Service may contain links to third-party websites or resources, including market data sources. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will indicate the date of the most recent revision at the top of this page. Continued use of the Service after changes take effect constitutes acceptance of the revised policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us through the details provided on our website's contact section or in the footer of this page.